KQC started out in 1990 as a family run furniture business based in Morecambe by brothers Paul and Karl Greenall. After 12 months of trading a second retail unit in Morecambe was opened, with a third retail unit following 12 months later.
Move to Kendal
In 1994 the business branched out to Kendal, to Unit 7 on Dockray Hall Industrial Estate. This gave the brothers the platform to build the business to as it is known by many today.
Venture into Carpets
In 1996 the venture into becoming a carpet and flooring specialist began, with little knowledge of the carpet industry the brothers began to learn and gain experience in this sector. Within the next 4 years the brothers persevered and laid the foundations to what they would become renowned for, which is great service, finishing touches, professionalism and going the extra mile for their customers. They aspired to be as good as, and if not better than there competitors.
By 2000 KQC prided itself on becoming innovators of service and aftercare for their customers, also relising the need for investement in well trained carpet fitters to execute this high-level of service. This led into expanding the business by acquiring the unit which they call home today, with a new state of the art showroom. Customer networks changed from purely retail based to powerstations, schools, offices and shopping centres. By 2006 KQC became the biggest flooring contractor within a 50 mile radius.
KQC as it is known today prides itself on drawing from the 23 years of retail experience, learning from small mistakes, the realisation you can't stand still in business or rest on your laurels. The last 2 years has seen the brothers lay the foundations for the next 5-10 years, with new expansion of the bed showroom.